PRIVACY POLICY

LAGUNA STAY Co., Ltd. (hereinafter referred to as the “Company”) establishes the following Privacy Policy (hereinafter referred to as the “Policy”) regarding the handling of users’ personal information in connection with the services provided on this website (hereinafter referred to as the “Services”).

ARTICLE 1 — PERSONAL INFORMATION

“Personal Information” means personal information as defined under the Act on the Protection of Personal Information of Japan.

It refers to information relating to a living individual that can identify a specific person through a name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as information that can identify a specific individual by itself, such as facial recognition data, fingerprints, voiceprints, and health insurance identification numbers.

ARTICLE 2 — COLLECTION OF PERSONAL INFORMATION

The Company may request personal information such as a user’s name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when the user registers for or uses the Services.

The Company may also collect transaction records and payment information containing users’ personal information from its business partners, including information providers, advertisers, and advertising distributors.

ARTICLE 3 — PURPOSES OF COLLECTION AND USE OF PERSONAL INFORMATION

The Company collects and uses personal information for the following purposes:

• To provide and operate the Company’s Services.

• To respond to inquiries from users, including identity verification.

• To provide information by email regarding new features, updates, campaigns, and other services offered by the Company.

• To contact users when necessary regarding maintenance, important notices, and other matters.

• To identify users who violate the Terms & Conditions or attempt to use the Services for fraudulent or improper purposes, and to refuse their use of the Services.

• To allow users to view, modify, or delete their registration information and review their usage status.

• To charge users for paid Services.

• For purposes incidental to those listed above.

ARTICLE 4 — CHANGES TO THE PURPOSE OF USE

The Company may change the purposes for which Personal Information is used only when the revised purposes are reasonably considered to be related to the purposes prior to the change.
If the purposes of use are changed, the Company will notify users of the revised purposes in the manner prescribed by the Company or publish them on this website.

ARTICLE 5 — PROVISION OF PERSONAL INFORMATION TO THIRD PARTIES

The Company will not provide Personal Information to third parties without obtaining the user’s prior consent, except in the following circumstances or where otherwise permitted by the Act on the Protection of Personal Information or other applicable laws and regulations:

When necessary to protect the life, body, or property of a person and it is difficult to obtain the individual’s consent.
When particularly necessary to improve public health or promote the healthy development of children and it is difficult to obtain the individual’s consent.
When cooperation is required with a national government agency, local government, or a party entrusted by such an authority in carrying out duties prescribed by law, and obtaining the individual’s consent may interfere with the performance of those duties.
When the following matters have been announced or publicly disclosed in advance and the Company has submitted the required notification to the Personal Information Protection Commission:

That provision to third parties is included in the purposes of use.
The categories of data to be provided to third parties.
The means or methods by which the information will be provided to third parties.
That the provision of Personal Information to third parties will be discontinued upon the individual’s request.
The method by which such requests will be accepted.

Notwithstanding the preceding provisions, the recipient of Personal Information shall not be considered a third party in the following circumstances:

When the Company outsources all or part of the handling of Personal Information to the extent necessary to achieve the stated purposes of use.
When Personal Information is transferred as a result of a business succession due to a merger or other circumstances.
When Personal Information is jointly used with a specific party, provided that the user has been notified in advance, or information has been made readily accessible to the user, regarding the fact of joint use, the categories of Personal Information jointly used, the scope of parties using the information, the purposes of use, and the name of the party responsible for managing the Personal Information.

ARTICLE 6 — DISCLOSURE OF PERSONAL INFORMATION

When an individual requests disclosure of their Personal Information, the Company will disclose such information without delay.

However, the Company may withhold all or part of the information if disclosure would:

Pose a risk of harm to the life, body, property, or other rights or interests of the individual or a third party.
Significantly interfere with the proper conduct of the Company’s business operations.
Violate any applicable law or regulation.

If the Company decides not to disclose all or part of the requested information, the Company will notify the individual of that decision without delay.

ARTICLE 7 — CORRECTION AND DELETION OF PERSONAL INFORMATION

If Personal Information held by the Company concerning a user is incorrect, the user may request correction, addition, or deletion of such information (“Correction, etc.”) in accordance with the procedures established by the Company.

If the Company determines that it is necessary to comply with such a request, the Company will carry out the Correction, etc. without delay.

The Company will notify the user without delay when a Correction, etc. has been made or when the Company has decided not to make the requested Correction, etc.

ARTICLE 8 — SUSPENSION OF USE, ETC. OF PERSONAL INFORMATION

If an individual requests that the Company suspend the use of or delete their Personal Information (“Suspension of Use, etc.”) on the grounds that the information is being handled beyond the scope of the stated purposes of use or was obtained by improper means, the Company will conduct the necessary investigation without delay.

If, based on the results of the investigation, the Company determines that it is necessary to comply with the request, the Company will carry out the Suspension of Use, etc. without delay.

The Company will notify the user without delay when the Suspension of Use, etc. has been carried out or when the Company has decided not to comply with the request.

Notwithstanding the preceding provisions, if the Suspension of Use, etc. would involve substantial expense or would otherwise be difficult to implement, and alternative measures can be taken to protect the user’s rights and interests, the Company will take such alternative measures.

ARTICLE 9 — CHANGES TO THIS PRIVACY POLICY

Except as otherwise provided by law or in this Policy, the Company may change the contents of this Policy without prior notice to users.

Unless otherwise specified by the Company, the revised Privacy Policy will take effect when it is published on this website.

ARTICLE 10 — CONTACT

For inquiries regarding this Privacy Policy, please contact:

LAGUNA STAY Co., Ltd.

3F, PRIME BLD 02 Shimotori
2-5-18 Shimotori, Chuo-ku, Kumamoto
860-0807 Japan

Email: LAGUNA_STAY@outlook.jp
TEL: 096-245-8733

3F, PRIME BLD 02 Shimotori
2-5-18 Shimotori, Chuo-ku
Kumamoto City, Kumamoto 860-0807, Japan

MAIL：LAGUNA_STAY@outlook.jp
TEL：096-245-8733